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Connection: the missing link - Sponsored by the Orthopaedic Division

Connection: the missing link - Sponsored by the Orthopaedic Division

Connection: the missing link - Sponsored by the Orthopaedic Division

Aug 20, 2020 - 20:00 (EDT)
1 hour 30 minutes

Orthopaedic Division Members: Check your email for the link to access this Webinar for FREE –> 


Date: August 20, 2020

Time: 8pm EST 



Physiotherapy occupies a very unique space in the continuum of healthcare. We are often afforded both the time and space to develop meaningful connections with the people to whom we offer care.  Evidence supports that the alliance that is formed between a patient and therapist can directly impact outcomes, hence PTs must be skilled in both instrumental and interpersonal skills. The Physiotherapy essential competencies include both Communication and Collaboration as minimal skills, knowledge, and attitudes that all physiotherapists should be able to demonstrate. Communication, the exchange and understanding of information, both verbal and non-verbal is a conduit by which we connect with each other, this then paves the way for potential Collaboration. True Collaboration, working together towards a shared goal, is difficult when Connection has not occurred. The power of intimate contact combined with the power of authentic Connection is the essence of PT practice.

Webinar Objectives:

  1. Discuss evidence as it pertains to the therapeutic alliance and patient outcome
  2. Describe the CARE model as a clinical framework to scaffold interactions
  3. List strategies that can be used to enhance the forming of a connection
  4. Reflect on how these competencies can be applied in a clinical encounter and how the clinician’s own personal values, biases, experiences, and beliefs will shape those encounters


David (Dave) Walton (he, him) (@uwo_dwalton) is an Associate Professor with the School of Physical Therapy at Western University (London Ontario), cross-appointed to the Dept. of Psychiatry in the Schulich School of Medicine and Dentistry at Western, and holds an Honorary Associate Professorship with the Discipline of Physiotherapy at the University of Sydney. He is an Associate Scientist with the Lawson Health Research Institute, and Director of the Pain and Quality of Life Integrative Research Lab ( at Western where he conducts work on the critical scholarship of pain, rehabilitation, and health professional education. A rehabilitation futurist and champion of the use of empathic trauma-informed care in rehab practice, he has authored or co-authored over 100 scientific publications, has presented over 100 times at national and international meetings, and is co-author of the new book ‘Assessment, Prediction, and Treatment of Musculoskeletal Pain: A Pragmatic Approach’ published by Handspring Publishers (UK). He is an advocate for mental health care in Canada, a consumer of barbecue cuisine, and a fan of the Toronto Blue Jays.

Jasdeep Dhir (she, her) (@jdhitpt) is currently the Acting Director of Clinical Education and an Assistant Clinical Professor (PT) in the School of Rehabilitation Science (Physiotherapy).She has over 20 years of clinical experience in Orthopaedic Physiotherapy. She is a Fellow of the Canadian Academy of Manipulative Physiotherapy and has also earned the Clinical Specialist, Musculoskeletal designation from the Canadian Physiotherapy Association (CPA). She is an advocate for the profession as demonstrated by her numerous Committee involvements. She is currently the Chair of National Orthopaedic Division of the CPA. She has international teaching experience and has presented at symposia both at the provincial and national levels. Jasdeep is one of the Co- Founders of COMPASS Interactive workshops, which provides continuing education in Interpersonal skills development. She is also involved in providing and facilitating a variety of post professional educational courses and been recognized and awarded for excellence in mentorship by the Canadian Physiotherapy Association. 

Jim Millard (h, him) (@bodymechJim) is currently a full time practicing physiotherapist for Lifemark Health at the Byron Village location in London ON. Jim was a previous owner/partner of Body Mechanics in London. He has been practicing for 30 years and is a fellow of the Canadian Academy of Manipulative Physiotherapy. Jim is an instructor at Western University in the MClSc program. He teaches the post graduate Mulligan Concept MSK series courses across Canada. Jim is a past Vice Chair of the Leadership Division of the CPA. He is currently training to become a certified professional coach. Jim is an advocate for enhancing communication skills in the physiotherapy profession and he actively lectures, mentors, and coaches clinicians on the associated skills development. Jim is a Co- Founder of COMPASS Interactive workshops, which provides continuing education in Interpersonal skills development.

The instructors
Canadian Physiotherapy Association

As the vital partner for the profession, the Canadian Physiotherapy Association (CPA) leads, advocates, and inspires excellence and innovation to promote health. CPA’s goal is to provide exceptional service, valuable information and connections to the profession of physiotherapy, across Canada and around the world.
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